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Privacy Policy

1. Introduction

Amex Sanivar AG and Amex GmbH (“we” or “us”) are committed to protecting your personal data and privacy. This policy explains how we collect, use, and safeguard your data when you visit our website or contact us.

We comply with the General Data Protection Regulation (GDPR), the Swiss Federal Data Protection Act (DPA), and applicable national laws.

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2. Who We Are and Contact

Data Controllers:

  • Amex Sanivar AG, Neustraße 19, 4623 Neuendorf, Switzerland (UID: CHE-423.231.400)

  • Amex GmbH, Ungelsheimer Weg 6, 40472 Düsseldorf, Germany (VAT ID: DE815387457)

Contact for Data Protection:
Email: support@amex-sanivar.com
Tel.: +49 (0) 203 935 111 460

We are not required to appoint a Data Protection Officer under Art. 37 GDPR due to company size and processing scope.

 

3. Data We Collect

  • Identity Data: Name, company (if provided)

  • Contact Data: Email, phone, address (if included in inquiries)

  • Message Content: Data submitted via contact forms or email

  • Technical Data: IP address, browser type/version, session IDs

  • Usage Data: Website interactions (via Visitor Analytics/TWIPLA)

We do not process special categories of data or knowingly collect data from children.

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4. How We Collect Data

  • Through contact forms and email communication

  • Automatically via cookies and technical scripts (see section 7)

  • Through our newsletter form (double opt-in; no active campaigns)

 

5. Purposes and Legal Basis

  • Responding to inquiries: Art. 6(1)(b)/(f) GDPR

  • Website security & functionality: Art. 6(1)(f) GDPR

  • Visitor Analytics (statistics): Art. 6(1)(f) GDPR (legitimate interest)

  • Newsletter (if used): Art. 6(1)(a) GDPR

  • Compliance obligations: Art. 6(1)(c) GDPR

 

6. Hosting & Processors

Our site is hosted on Wix.com Ltd. Wix acts as a processor under Art. 28 GDPR.
By using Wix, we automatically enter into their GDPR-compliant Data Processing Agreement (pre-signed).
Copy: https://www.wix.com/about/privacy

Processor:
Wix.com Ltd., Nemal St. 40, Tel Aviv, Israel.
Israel has an EU adequacy decision; US servers use Standard Contractual Clauses.

7. Cookies & Technical Scripts

Essential Cookies

  • Session cookies: Maintain site functionality; expire after session.

  • Security cookies: Protect forms and prevent misuse.

  • Client-Session-Bind: Wix script for secure session management; temporary session ID linked to IP/browser; deleted at session end.

Visitor Analytics (TWIPLA)

We use the built-in Visitor Analytics (TWIPLA) tool provided by Wix to collect anonymous usage statistics (page views, device type, general location).
Data is pseudonymized and does not include names or exact addresses.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in improving our website).
You can opt out by blocking cookies in your browser.

We do not use Google Analytics or advertising/tracking cookies.

 

8. Contact Forms & Newsletter

  • Contact Forms: Data is stored in the secure Wix inbox and forwarded to our email. Used solely to respond to your inquiry and deleted once no longer needed.

  • Newsletter: Double opt-in. No emails are sent without explicit consent. Consent can be revoked anytime.

 

9. Data Retention

Personal data is stored only as long as necessary or legally required. Contact inquiries are generally deleted after 12 months unless a business relationship continues.

 

10. Your Rights

You have the right to access, rectification, deletion, restriction, portability, and objection under GDPR and the Swiss DPA.
Contact: support@amex-sanivar.com.
You may also lodge a complaint with the Swiss FDPIC or your EU supervisory authority.

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11. Security

We use SSL encryption, access controls, and Wix platform security. Session data is handled exclusively by Wix; we do not access raw session IDs.

 

12. Changes

We may update this policy. The latest version is always available on our website.

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